What's New
Stay up to date with the latest Drömlik releases.
- v25.1GA2026-05-01
Improved AI Receptionist with multi-language scenarios
The AI Receptionist now supports scenario-based conversations across 10 languages, smarter handoff logic, and tighter integration with CRM contact records.
Read full release notes - v24.4GA2026-02-15
Wallboard redesign and SLA-by-channel
The Contact Center wallboard has been redesigned for clarity at a glance, and SLA tracking can now be configured per channel (voice, chat, SMS, WhatsApp).
Read full release notes - v24.3GA2025-11-20
Call Flow Designer v2
The visual call flow designer has been rebuilt from the ground up. Faster, easier to share, and with new conditional and time-based nodes.
Read full release notes - v24.2GA2025-08-10
WhatsApp Business Platform integration
Native two-way WhatsApp messaging is now part of the omnichannel inbox. Bulk messaging and template management are included.
Read full release notes - v24.1GA2025-05-05
AI Transcription and call summaries
Every recorded call can now be transcribed and summarised automatically. Summaries write back to your CRM.
Read full release notes
How releases work
Drömlik releases follow a predictable cadence:
- GA — released to all customers, considered stable and supported.
- Beta — available to opt-in customers for testing.
- Release Candidate (RC) — the version we're about to ship; available for final validation.