Documentation

Everything you need to make Drömlik work for your business.

Set up your phone system, connect your tools, and learn the features that will save your team hours every week.

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See what's new in the latest Drömlik release.

Configure and manage your Drömlik phone system.

Build visual call flows that route calls exactly the way you want.

Set up AI Receptionist, transcription, and text-to-speech.

Run guest services from the same system that handles your calls.

Receptionist's visual console for managing incoming calls.

Agent queues, real-time monitoring, SLA targets, and reporting.

Provision and manage desk phones at scale.

Connect Drömlik to your CRM, helpdesk, and collaboration tools.

API reference, webhooks, and the Drömlik SDK.

Encryption, access control, and compliance best practices.

Step-by-step guides for the most common issues.

A 15-minute walkthrough that takes you from a fresh account to your first answered call.

Configure an AI receptionist that answers calls, captures enquiries, and follows up automatically.

Design a visual call routing rule that handles business hours, after-hours, and overflow in one place.

Our team is here to help. Get in touch with Drömlik support and we'll get back to you quickly.