Documentation
Everything you need to make Dromlik work for your business.
Guides, integrations, and articles that help make your phone system right for you — search or browse below.
01 — Guides
Browse by guide
What's New
See what's new in the latest Dromlik release.
Administrator Guide
Configure and manage your Dromlik phone system.
Call Flow Designer
Build visual call flows that route calls exactly the way you want.
AI Guide
Set up AI Receptionist, transcription, and text-to-speech.
Hotel Management
Run guest services from the same system that handles your calls.
Operator Panel
Receptionist's visual console for managing incoming calls.
Contact Center
Agent queues, real-time monitoring, SLA targets, and reporting.
IP Phone Configuration
Provision and manage desk phones at scale.
Mobile App
Use the Dromlik softphone on iOS and Android — calls, contacts, voicemail, and chat from your phone.
Integrations
Connect Dromlik to your CRM, helpdesk, and collaboration tools.
Developer Guide
API reference, webhooks, and the Dromlik SDK.
Security Guide
Encryption, access control, and compliance best practices.
Troubleshooting
Step-by-step guides for the most common issues.
02 — Featured
Start here
Activate your Dromlik system
A 15-minute walkthrough that takes you from a fresh account to your first answered call.
Read the Activate your Dromlik system guideMost popularSet up the AI Receptionist
Configure an AI receptionist that answers calls, captures enquiries, and follows up automatically.
Read the Set up the AI Receptionist guidePower userBuild your first call flow
Design a visual call routing rule that handles business hours, after-hours, and overflow in one place.
Read the Build your first call flow guide03 — FAQ
Common questions
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