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Troubleshooting

In this guide

Onboarding troubleshooting
Extension registration issues
No audio or one-way audio
Call quality issues
SIP trunk issues
IP phone not provisioning
Voicemail not working
Queue not routing calls
AI Receptionist not responding
Integration sync failures
How to collect diagnostic logs
Contact support

DocsTroubleshootingAI Receptionist not responding

AI Receptionist not responding

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Queue not routing calls

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Integration sync failures

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