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Troubleshooting

In this guide

Onboarding troubleshooting
Extension registration issues
No audio or one-way audio
Call quality issues
VoIP network health and call quality
SIP trunk issues
IP phone not provisioning
Voicemail not working
Queue not routing calls
AI Receptionist not responding
Integration sync failures
How to collect diagnostic logs
Contact support

DocsTroubleshootingCall quality issues

Call quality issues

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No audio or one-way audio

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VoIP network health and call quality

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