(30012) Call end details notification

When a call ends, your Dromlik phone system sends the call detail record (CDR) to your application.

Event ID: 30012

See Configure webhooks to subscribe to events.

Report parameters

Parameter	Type	Description
`type`	Integer	Event ID (`30012`).
`sn`	String	Serial number of your phone system.
`msg`	Object (Call details)	Details of the call.

Call details

Parameter	Type	Description
`call_id`	String	Unique ID of the call.
`time_start`	String	Time the call was made or received.
`call_from`	String	Caller number.
`call_to`	String	Callee number.
`call_duration`	Integer	Seconds from the call starting to ending.
`talk_duration`	Integer	Seconds from the call being answered to ending.
`src_trunk_name`	String	Trunk the call was received on.
`dst_trunk_name`	String	Trunk the call was sent out on.
`pin_code`	String	Trunk PIN code.
`status`	String	`ANSWERED` (callee answered), `NO ANSWER` (callee didn't answer), `BUSY` (callee was busy), `VOICEMAIL` (callee didn't answer and a voicemail was left), `ABANDONED` (caller hung up before an answer).
`type`	String	Call type: `internal`, `inbound` or `outbound`.
`recording`	String	File name of the call recording.
`recording_path`	String	Path of the call recording file.
`did_number`	String	Number the caller dialed.
`did_name`	String	Name associated with the DID number.
`agent_ring_time`	Integer	Seconds between the call entering a queue and an agent answering.
`uid`	String	Unique ID of the CDR.
`call_note_id`	String	Unique ID of the call note.
`enb_call_note`	Integer	Whether the call note can be edited: `0` = no, any other value = yes.
`is_display`	Integer	Whether the CDR shows in the user's call log: `0` = no, `1` = yes.

Report example

Extension 1002 calls extension 1000.

{
  "type": 30012,
  "sn": "3631A2124XXX",
  "msg": {
    "call_id": "1780625997.105",
    "time_start": "2026-06-05 10:19:57",
    "call_from": "1002",
    "call_to": "1000",
    "call_duration": 15,
    "talk_duration": 10,
    "src_trunk_name": "",
    "dst_trunk_name": "",
    "pin_code": "",
    "status": "ANSWERED",
    "type": "Internal",
    "recording": "",
    "recording_path": "",
    "did_number": "",
    "did_name": "",
    "agent_ring_time": 0,
    "uid": "202606051019574F506",
    "call_note_id": "20260605101957-AACE5",
    "enb_call_note": 2,
    "is_display": 1
  }
}