(30011) Call state changed

Your Dromlik phone system sends the status of every call to your application in real time.

Event ID: 30011

Prerequisites

To monitor calls on a specific trunk, turn on Call Status Monitor for that trunk. See Configure webhooks to subscribe to events.

Report parameters

Parameter	Type	Description
type	Integer	Event ID (30011).
sn	String	Serial number of your phone system.
msg	Object (Call info)	Details of the call.

Call info

Parameter	Type	Description
call_id	String	Unique ID of the call.
members	Array (Members)	Information about each member taking part in the call.

Members

Each entry contains one of these objects:

Parameter	Type	Description
extension	Object (Extension info)	An extension taking part in the call.
internal	Object (Call leg info)	An internal call leg.
inbound	Object (Call leg info)	An inbound call leg.
outbound	Object (Call leg info)	An outbound call leg.

Extension info

Parameter	Type	Description
number	String	Extension number.
channel_id	String	Call channel ID of the member.
member_status	String	Current status: ALERT (caller hears ringback), RING (callee is ringing), ANSWERED (the caller's call was answered), ANSWER (callee answered and is talking), HOLD (call on hold), BYE (call hung up).
call_path	String	How the call was established. Returned when the call passes through an IVR, call flow, queue, ring group, paging/intercom or conference.

Call leg info (internal, inbound, outbound)

Parameter	Type	Description
from	String	Caller number.
to	String	Callee number.
trunk_name	String	Trunk that carries the call. Always empty for internal calls.
channel_id	String	Call channel ID of the member.
member_status	String	Current status: ALERT (caller hears ringback), RING (callee is ringing), ANSWERED (the caller's call was answered), ANSWER (callee answered and is talking), HOLD (call on hold), BYE (call hung up). Outbound calls can also report EARLYMEDIA (callee ringing; sent when the system receives a 183 message from the callee).
call_path	String	How the call was established. Returned when the call passes through an IVR, call flow, queue, ring group, paging/intercom or conference.

Report example

Extension 2002 calls the external number 5503301.

{
  "type": 30011,
  "sn": "3631A2124XXX",
  "msg": {
    "call_id": "1648801160.110",
    "members": [
      {
        "extension": {
          "number": "2002",
          "channel_id": "PJSIP/2002-0000004f",
          "member_status": "ANSWERED",
          "call_path": ""
        }
      },
      {
        "outbound": {
          "from": "2002",
          "to": "5503301",
          "trunk_name": "peer-to-41",
          "channel_id": "PJSIP/trunk-peer-to-41-endpoint-00000050",
          "member_status": "ANSWER",
          "call_path": ""
        }
      }
    ]
  }
}

In some versions, msg is delivered as a JSON-encoded string rather than an object. Parse it if needed.