Check-in and check-out

Check-in opens a folio on a room and turns on the services a guest pays for. Check-out closes the folio, prints the invoice, and resets the room.

Check a guest in

1
Open the Front Desk panel
In the Drömlik App, switch to Front Desk. The floor plan shows every room and its current status.
2
Pick a vacant room
Click a room marked Vacant – Clean. A check-in form opens.
3
Enter guest details
Fill in name, party size, arrival/departure dates, and rate (defaults to the room rate). Add a payment method if you take a pre-authorisation.
4
Confirm
Click Check in. Drömlik:
- marks the room Occupied
- opens a folio
- enables outbound calling for the room phone with the type's call permissions
- activates voicemail and wake-up call services

1
Open the room from Front Desk
Click the occupied room and choose Check out.
2
Review the folio
The folio lists nightly room charges, calls, wake-up call fees (if any), and mini-bar items. Add or remove items if needed.
3
Settle the payment
Take payment with the property's usual method. Drömlik records the payment against the folio.
4
Issue the invoice
Click Email invoice or Print. Drömlik marks the room Vacant – Dirty and pushes a cleaning task to housekeeping.