Skip to content

Make a call

Last updated: 2026-06-22

You can place a call in several ways from the mobile app.

From the keypad

  1. 1

    Tap Keypad

    At the bottom of the app, tap Keypad.

  2. 2

    Dial the number

    Enter the extension or external number. For external numbers, include the prefix your administrator configured.

  3. 3

    Tap the green call button

    The call is placed over Wi-Fi or mobile data.

From contacts or call history

Tap any contact in Contacts or any entry in Calls and tap the phone icon. To redial the last number, double-tap the call button on an empty keypad.