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Sign in with account credentials

Last updated: 2026-10-19

Sign in to the Dromlik Mobile App by entering your extension account details and server domain manually.

Before you begin

Ask your administrator for:

  • Your extension account username: either your extension number or your email address, depending on the allowed login method.
  • Your account password.
  • The server domain and any required connection information.

Use an up-to-date mobile app if your account requires two-factor authentication.

Enter your credentials

  1. On the app's sign-in page, enter your extension account username in Username.
  2. Enter the associated password in Password.
  3. Enter your server domain in SN/Domain.
  4. Tap Login.

If SN/Domain cannot be edited, tap Custom Settings (Enabled) and clear Enable Custom Settings, then enter the domain.

Complete two-factor authentication

If two-factor authentication is set up for your account:

  1. Enter the authentication code from your authenticator app or email.
  2. Optionally select Trusted Device on a device you use frequently. This skips repeat authentication-code entry on that device for the next 180 days. Do not select it on a shared device.
  3. Tap LOG IN.

First-time sign-in

When signing in with your extension account for the first time, accept the privacy policy agreement and change the initial password when prompted. Then sign in again using your new password.

If you cannot sign in

Check the username format and server domain with your administrator. Use the password for your extension account, not a different account's password. For other methods, see the sign-in overview.