Login overview
Last updated: 2026-07-01
The Dromlik Mobile App supports several ways to sign in to your extension. Which one you use depends on how your administrator set up your account and what's most convenient for you at that moment.
Available sign-in methods
| Method | When to use it | What you need |
|---|---|---|
| Email link | First-time sign-in on a new phone. | The welcome email from your administrator. |
| QR code | You're already signed in on desktop or web. | The Web / Desktop App open on a computer. |
| Account credentials | Re-authenticate after a password change or on a new phone. | Server address, email, and password. |
| Single sign-on (SSO) | Your organisation uses Google, Microsoft, or Okta. | Server address and your corporate account. |
Before you begin
- Your extension exists in Dromlik and the mobile client is allowed under client permissions.
- The Dromlik Mobile App is installed on your phone.
- You're on a network that can reach your Dromlik server (any Wi-Fi or mobile-data connection works for cloud tenants).
What happens after you sign in
Your phone registers as your Dromlik extension. Your direct dial number rings the app, queues can route calls to you, and colleagues see you as online. Push notifications wake the app for inbound calls even when it's closed — make sure to enable them.