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Business Hours

Last updated: 2026-06-27

Routes calls to different branches based on the time of day, day of week, or holiday calendar.

Configuration

  • Office hours profile — pick an existing schedule defined under PBX → Business Hours.
  • Holiday handling — route holidays separately from out-of-office hours.

Connections

  • Office Hours — calls during business hours.
  • Outside Hours — calls outside business hours.
  • Holidays — calls on configured holidays.

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