User Input

Collects DTMF digits from the caller (e.g. an account number) and exposes them as a variable for downstream Condition or HTTP Request components.

Configuration

• Prompt — what to play before collecting digits.
• Min / max digits — length validation.
• Terminator key — typically # to submit.
• Timeout — silence timeout between digits.

Variables

• {user_input.value} — the digits the caller entered.

Connections

• Success and Timeout/Invalid branches.

← Back to Call Flow Designer overview