About this guide

This guide explains how to design, test, and publish call flows with the Dromlik Call Flow Designer — the visual builder that replaces hand-wired IVR trees with a drag-and-drop canvas.

Who this guide is for

• Administrators who route inbound calls for a company or department
• Partners building call handling for customers
• Anyone replacing an existing IVR with a smarter, data-driven flow

What you will find here

• Overview — what Call Flow Designer is, requirements, and limits
• Getting started — the canvas, toolbars, and how a flow is stored
• Create your first call flow — an end-to-end walkthrough
• Nodes reference — every component grouped by purpose
• Test and publish — validation, test calls, and go-live