Database Access
Last updated: 2026-06-27
Runs a SQL query against an external database and exposes the result as flow variables. Use it for CRM lookups, ticket status, account validation.
Configuration
- Connection — pick a database connection defined under PBX → Integrations.
- Query — parameterised SQL with {variable} placeholders.
- Result mapping — assign result columns to flow variables.
Variables
- User-defined variables from the result mapping.
Connections
- Success, No Results, and Error branches.