WebRTC click-to-call

WebRTC click-to-call puts a call button on your website. Visitors click, the browser opens a voice call to your queue — no phone number to dial, no app to install.

How it works

You embed a small Drömlik snippet on the page. It loads a WebRTC widget that registers as a guest agent with one of your queues. When a visitor clicks Call us, the call goes straight to whichever agent is free.

Add the widget

1. 1

   Open Contact Center → Integrations → Click-to-call

   Click New widget.

2. 2

   Pick a queue

   Choose where calls should land.

3. 3

   Style the button

   Set the button colour, position (bottom-left / bottom-right), and label.

4. 4

   Copy the snippet

   Paste the generated <script> tag before your closing </body>.