Limit voicemail message length
Last updated: 2026-06-18
Long voicemails take more storage and are harder to scan. Tighten the limit to keep recordings short and on-topic.
- 1
Open voicemail settings
Go to PBX Settings → Voicemail → Recording.
- 2
Set Max message duration
Enter a value between 1 and 15 minutes. The default is 5.
- 3
Override per extension (optional)
On the extension's Voicemail tab, set a different limit for VIP mailboxes.
- 4
Save
Existing messages are not trimmed; only new recordings respect the new limit.