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Limit voicemail message length

Last updated: 2026-06-18

Long voicemails take more storage and are harder to scan. Tighten the limit to keep recordings short and on-topic.

  1. 1

    Open voicemail settings

    Go to PBX Settings → Voicemail → Recording.

  2. 2

    Set Max message duration

    Enter a value between 1 and 15 minutes. The default is 5.

  3. 3

    Override per extension (optional)

    On the extension's Voicemail tab, set a different limit for VIP mailboxes.

  4. 4

    Save

    Existing messages are not trimmed; only new recordings respect the new limit.