Phone number requirements in Sweden
Last updated: 2026-11-12
Swedish regulations require every phone number to be registered to a verified end user. Before we can activate a Swedish number on your account, we need to confirm who will use it and where they are based. The exact requirements depend on the type of number you order.
This page explains the number types available in Sweden and what you need to provide for each. To place an order, see Order a new business number.
Number types available in Sweden
| Number type | What it looks like | Best for | Who can order |
|---|---|---|---|
| Local | A Swedish area code, e.g. 08 (Stockholm), 031 (Göteborg), 040 (Malmö) | A local presence in a specific city or region | Businesses only |
| National | A non-geographic number, e.g. 010 | One number for the whole country, not tied to a city | Businesses only |
| Mobile | A Swedish mobile range, e.g. 07X | A mobile-style number for staff or SMS-capable use | Businesses and individuals |
| Toll-free | 020 | Free-to-call numbers for customer service and sales lines | Businesses and individuals |
Requirements at a glance
| Requirement | Local | National | Mobile | Toll-free |
|---|---|---|---|---|
| Business use only (no private use) | ✓ | ✓ | – | – |
| Authorised representative's name | ✓ | ✓ | ✓ | ✓ |
| Contact phone number | ✓ | ✓ | ✓ | ✓ |
| Contact email | ✓ | ✓ | – | – |
| Company name | ✓ | ✓ | ✓ | ✓ |
| Passport or ID copy | ✓ | ✓ | Personal orders | Personal orders |
| Company registration certificate | ✓ | ✓ (Swedish) | ✓ (Swedish) | ✓ (Swedish) |
| Company registration number | ✓ | ✓ (Swedish) | – | – |
| Address in Sweden | ✓ (must match area code) | ✓ | ✓ | ✓ |
| Proof of address (dated within 3 months) | ✓ | ✓ | ✓ | ✓ |
| End user physically present in Sweden | ✓ | ✓ | ✓ | ✓ |
The sections below explain each number type in detail.
Local numbers
Local numbers carry a Swedish area code and give your business a presence in a specific city or region. They are available for business use only.
Business identity
- First and last name of an authorised representative
- Contact phone number and email address
- Company name
- A copy of the authorised representative's passport or national ID card
- Company registration certificate
- Company registration number (organisationsnummer)
Address
- A street address within the area code of the number you're ordering — for example, an 08 number needs an address in the Stockholm area. Include street, building number, postal code and city.
- Proof of address dated within the last 3 months
National numbers
National numbers are not tied to a city, so they work well as a single main number for a business operating across Sweden. They are available for business use only.
Business identity
- First and last name of an authorised representative
- Contact phone number and email address
- Company name
- A copy of the authorised representative's passport or national ID card
- Swedish company registration certificate
- Swedish company registration number (organisationsnummer)
Address
- A street address anywhere in Sweden (street, building number, postal code and city)
- Proof of address dated within the last 3 months
Mobile numbers
Mobile numbers can be registered to a business or to an individual.
If you're ordering as a business
- First and last name of an authorised representative
- Company name
- Contact phone number
- Swedish company incorporation certificate
If you're ordering as an individual
- First and last name
- Contact phone number
- A copy of a local passport or national ID card (see What counts as "local" ID)
Address (both)
- A street address in Sweden (street, building number, postal code and city)
- Proof of address dated within the last 3 months
Toll-free numbers
Toll-free (020) numbers are free for callers to dial and can be registered to a business or to an individual.
If you're ordering as a business
- First and last name of the contact person
- Company name
- Contact phone number
- Swedish company incorporation certificate
If you're ordering as an individual
- First and last name
- Contact phone number
- A copy of a local passport or national ID card (see What counts as "local" ID)
Address (both)
- A street address in Sweden (street, building number, postal code and city)
- Proof of address dated within the last 3 months
Rules that apply to every Swedish number
- Presence in Sweden. The end user must be physically present in Sweden. For businesses, this means a Swedish registered company or a real place of business in Sweden.
- Proof of address must be recent. Utility bills, bank statements, lease agreements or official letters are typical examples. The document must show the same name and address you enter on the order and be dated within the last 3 months.
- Use the exact legal name. Enter your company name exactly as it appears on your registration certificate with Bolagsverket. Trading names or abbreviations will delay the order.
- Organisationsnummer is validated. For company orders, your organisationsnummer is validated against the Swedish Companies Registration Office (Bolagsverket).
- Emergency service registration. Every Swedish number is registered with the national emergency database so that 112 dispatchers receive the correct location. Keep your emergency address in Dromlik up to date under Call Control → Emergency location.
What counts as "local" ID
Where a "local" passport or ID is required, the document normally needs to be issued by Sweden. If you're based in the European Union, a valid passport or national identity card from any EU member state is also accepted and treated as local.
All documents are reviewed before a number is activated. We may ask for additional documentation, and we can decline any document we're unable to verify or that doesn't meet Swedish regulatory requirements.
Ordering more numbers later
Once your details have been verified, you don't need to start from scratch for every order. We keep your approved company and address information on file, so additional numbers of the same type can usually be activated faster. If your company details or address change, let us know so we can update your registration.
Common reasons orders are delayed
- Address outside the area code — choose a number in your own area, or switch to a National number.
- Proof of address is older than 3 months — upload a more recent document.
- Name mismatch — the name on the registration certificate, ID and proof of address must match the order.
- Non-local ID for a mobile or toll-free personal order — use a Swedish or EU-issued passport or national ID card.
- Private use on a local or national number — these number types are for business use only.
Need help?
Contact our team at info@dromlik.com and we'll help you choose the right number type and check your documents before you submit.