Order a new business number
Last updated: 2026-11-12
If you don't have an existing number to port, you can order a brand-new business number directly from Dromlik. This page explains how to order a new number in any country we support. Requirements differ by country and number type. See Number requirements by country for the details.
What you can order
| Country | Number types | Typical activation | Requirements |
|---|---|---|---|
| Sweden | Local, national (010), mobile (07X), toll-free (020) | 1–3 business days (020: 3–5) | Sweden requirements |
| Ireland | Local, national (076, 0818), toll-free (1800), SMS-only mobile (08X) | About 72 hours after documents are received | Ireland requirements |
| Singapore | Local (6XXX), national (3XXX), toll-free (1800) | About 72 hours after documents are received | Singapore requirements |
| Colombia | Local (601–608), mobile (3XX), toll-free (01 8000) | Confirmed when you order | Colombia requirements |
What you need to provide
Have these ready before you place the order in Trunk → Numbers → Order new number:
- The identity of the person or company the number is registered to.
- An address in the country where the number is issued.
- A company registration certificate for business orders.
- Proof of address dated within the last 3 months, for most number types.
- For some countries, a short description of how the number will be used.
The exact documents depend on the country and number type. Check your country's requirements page before ordering.
Steps
- 1
Open the order form
In the admin console, go to Trunk → Numbers and click Order new number.
- 2
Pick country, type, and area code
Choose the country, the number type (local, national, mobile, toll-free) and, for local numbers, the area or regional code. Dromlik shows the available numbers in that range.
- 3
Select numbers
Pick a specific number from the list, or request a block (e.g. a DDI range of 10 or 100 consecutive numbers). Bulk blocks usually take a little longer to allocate.
- 4
Fill in the account holder details
Enter the legal company name, registration number, service address, and contact details. Where available, Dromlik checks the company registration number against the national registry.
Upload the documents listed on your country's requirements page. See Number requirements by country.
- 5
Confirm the emergency address
Where applicable, confirm or update the emergency address attached to the number.
- 6
Review and submit
Review the monthly cost, any one-off setup fee, and the estimated activation date. Click Submit. Dromlik places the order with the numbering authority and confirms the exact activation date by email — usually within one business day.
- 7
Assign to inbound routing
Once the number is active on your trunk, map it to the inbound route, IVR, queue, or extension that should receive the calls. Test with a call from a mobile before you publish the number.
Common rejection reasons
- Address outside the requested area code. Pick a number in your area, or a non-geographic number.
- Proof of address older than 3 months.
- Company name doesn't match the registration certificate.
- ID not accepted for that country.
- PO box given as the only address.
- Number no longer available.
See your country's requirements page for country-specific reasons.
After the number is active
Dromlik provisions the number on your trunk automatically. You will see it appear under Trunk → Numbers with an Activestatus. From there, assign it to an inbound route or extension the same way you would any other number. Monthly charges start on the activation date shown in your order confirmation.