Phone number requirements in Ireland
Last updated: 2026-11-12
Irish regulations require every phone number to be registered to a verified end user. Before we can activate an Irish number on your account, we need to confirm who will use it, where they are based, and what the number will be used for. The exact requirements depend on the type of number you order.
This page explains the number types available in Ireland and what you need to provide for each. To place an order, see Order a new business number.
Number types available in Ireland
| Number type | What it looks like | Best for | Who can order |
|---|---|---|---|
| Local | An Irish area code, e.g. 01 (Dublin), 021 (Cork), 091 (Galway) | A local presence in a specific city or region | Businesses and individuals |
| National | A non-geographic number, e.g. 076 or 0818 | One number for the whole country, not tied to a city | Businesses and individuals |
| Toll-free | 1800 | Free-to-call numbers for customer service and sales lines | Businesses and individuals |
| Mobile | An Irish mobile range, e.g. 08X | Sending and receiving SMS | Businesses only |
Requirements at a glance
| Requirement | Local | National | Toll-free | Mobile |
|---|---|---|---|---|
| Can be registered to an individual | ✓ | ✓ | ✓ | – (business only) |
| First and last name | ✓ | ✓ | ✓ | ✓ |
| Contact phone number | ✓ | ✓ | ✓ | ✓ |
| Contact email | ✓ | ✓ | ✓ | ✓ |
| Company name (business orders) | ✓ | ✓ | ✓ | ✓ |
| Irish business registration certificate (business orders) | ✓ | ✓ | ✓ | ✓ |
| Passport or ID copy (personal orders) | ✓ | ✓ | ✓ | – |
| Address in Ireland | ✓ (must match area code) | ✓ | ✓ | ✓ |
| Proof of address (dated within 3 months) | ✓ | ✓ | ✓ | ✓ |
| Description of how the number will be used | ✓ | ✓ | ✓ | ✓ |
| Voice calls | ✓ | ✓ | ✓ | – (SMS only) |
The sections below explain each number type in detail.
Local numbers
Local numbers carry an Irish area code and give you a presence in a specific city or region. They can be registered to a business or an individual.
If you're ordering as a business
- First and last name of the contact person
- Contact phone number and email address
- Company name
- Irish business registration certificate (e.g. your CRO certificate)
If you're ordering as an individual
- First and last name
- Contact phone number and email address
- A copy of a local passport or national ID card (see What counts as "local" ID)
Address (both)
- A street address within the area code of the number you're ordering. For example, an 01 number needs an address in the Dublin area. Include street, building number, Eircode, city and country.
- Proof of address dated within the last 3 months
Usage
- A short description of how the number will be used (see Service usage description)
National and toll-free numbers
National numbers (such as 076 and 0818) aren't tied to a city, and toll-free 1800 numbers are free for callers to dial. Both have the same requirements and can be registered to a business or an individual.
If you're ordering as a business
- First and last name of the contact person
- Contact phone number and email address
- Company name
- Irish business registration certificate (e.g. your CRO certificate)
If you're ordering as an individual
- First and last name
- Contact phone number and email address
- A copy of a local passport or national ID card (see What counts as "local" ID)
Address (both)
- A street address anywhere in Ireland (street, building number, Eircode, city and country)
- Proof of address dated within the last 3 months
Usage
- A short description of how the number will be used
Mobile numbers (SMS only)
Irish mobile numbers are for SMS only. They can't make or receive voice calls. They are for business use only and can't be registered to an individual.
Business identity
- First and last name of the contact person
- Contact phone number and email address
- Company name
- Irish business registration certificate (e.g. your CRO certificate)
Address
- A street address in Ireland (street, building number, Eircode, city and country)
- Proof of address dated within the last 3 months
Usage
- A short description of how the number will be used, for example appointment reminders or two-way customer messaging
Service usage description
Every Irish number order needs a short description of how you plan to use the number. One or two sentences is enough. For example:
- "Main inbound line for our Dublin dental clinic, answered by reception."
- "Freephone sales line for customers across Ireland."
- "Two-way SMS for appointment confirmations and reminders."
Rules that apply to every Irish number
- Proof of address must be recent. Utility bills, bank statements, lease agreements or official letters are typical examples. The document must show the same name and address you enter on the order and be dated within the last 3 months.
- Use the exact legal name. For business orders, enter your company name exactly as it appears on your CRO registration. Trading names or abbreviations will delay the order.
- Activation time. Once we've received all your documents, it takes about 72 hours to validate them and activate the number.
- Emergency service registration. Every Irish number is registered with the national 112/999 emergency database. Keep your emergency address in Dromlik up to date under Call Control → Emergency location.
- 1800 freephone charges. 1800 numbers require the end user to accept the terminating-carrier charge model. Dromlik confirms the applicable rate when you place the order.
What counts as "local" ID
Where a "local" passport or ID is required, the document normally needs to be issued by Ireland. If you're based in the European Union, a valid passport or national identity card from any EU member state is also accepted and treated as local.
All documents are reviewed before a number is activated. We may ask for additional documentation, and we can decline any document we're unable to verify or that doesn't meet Irish regulatory requirements.
Ordering more numbers later
Once your details have been verified, you don't need to start from scratch for every order. We keep your approved company and address information on file, so additional numbers of the same type can usually be activated faster. If your company details or address change, let us know so we can update your registration.
Common reasons orders are delayed
- Address outside the area code. Choose a number in your own area, or switch to a national number.
- Proof of address is older than 3 months. Upload a more recent document.
- Name mismatch. The name on the registration certificate, ID and proof of address must match the order.
- Missing usage description. Every Irish order needs one.
- Mobile number ordered for calls or personal use. Irish mobile numbers are SMS only and business only.
Need help?
Contact our team at info@dromlik.com and we'll help you choose the right number type and check your documents before you submit.